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Privacy Policy



DEKORA STAGING, INC. (“DEKORA”) understands the privacy concerns of visitors to DEKORA’s Internet website (“Site”). We have created this privacy statement to explain what information we collect from your visit to our Site, how that information is used, and the choices you have regarding the collection and use of such information.

Use of Certain Information
As a general practice, we do not automatically collect personally identifiable information (such as your name, mailing address or e-mail address) from your visit to our Site. We only gather personal information from visitors to our Site if that information is voluntarily submitted. However, certain non-personal information (such as the type of browser and operating system being used, and your IP address) is recorded by our servers when you visit our Site. This information is collected so we can provide you with a more personalized interactive experience on our Site.

Depending on the activities on the Site in which you choose to participate, we may request that you provide us with certain information about yourself in order to participate in those activities. Our registration forms and surveys may request that you give us contact information (such as your name, mailing address and e-mail address), demographic information (such as your age and gender) and profile data (such as your preferences). This information may be used by us and may be shared with our affiliates, subsidiaries and promotional partners for marketing and promotional purposes. On occasion, we may use your contact information to send you information about our products and services, and about us and what we’re doing. You may always opt-out of receiving future mailings; see the Opt-Out Election section below. We will not sell or lease your personally identifiable information to third parties, and will not use your personally identifiable information in any way other than as provided in this privacy statement.

If you request information, products or services through the Site, we may use order forms to collect contact information (such as your name, mailing address and e-mail address) and, when appropriate, financial information (such as your credit card number), to process your request. Contact information from an order form may be used to get in touch with you when necessary regarding your order. Any financial information collected to process your request will not be shared with third parties who are not involved with the transaction. When credit card information is transmitted, we use industry standard SSL (secure socket layer) encryption.

We will disclose information gathered from the Site when required by law or upon the request of a law enforcement agency. We may also disclose user information in cases when we have reason to believe that disclosing such information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with our rights or property, other Site users, or anyone else that could be harmed by such activities.

Privacy and Credit Card Security
DEKORA and use a Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online financial transactions. SSL is a standard technology used by major e-commerce sites such as and For more information on SSL technology, you should visit any search engine and type the keyword “SSL”.

When you order products or services, we collect information such as your name, mailing address, phone number, credit card information and e-mail address. This information enables us to process your order. Your telephone number will be used only to verify billing information, if necessary, or to make you aware of any order-related problems that may arise. Your e-mail may be used to communicate your order status.

Credit card information is deleted from our Internet server as soon as your order is processed.

Use of Cookies and IP Addresses
Cookies are files containing information about a user that a website transfers to a user’s hard drive. We use cookies to enhance the user’s experience on our Site by, among other things, saving user passwords and preferences. The cookies we place on a user’s hard drive are used only in connection with our Site and do not contain personal information unless the user provides that information to us. If you do not want websites to be able to store cookies on your hard drive, you can reset your browser to refuse all cookies or to alert you when a cookie is being sent. However, disabling the use of cookies may affect the proper functioning of the site or may slow down the site considerably.

Links to Other Sites
This Site may be linked to websites operated by other companies. We are not responsible for the content or privacy practices of such other sites, and we recommend that you read the privacy statements of each website that you link to through us. This privacy statement applies only to the information collected by this Site.

The security of your personal information is very important to us. We strive to ensure the security of the information that you submit to us, and we have implemented various procedures to safeguard your personal information. Among other things, we use encryption software to protect the transmission of credit card information, and we require agents and contractors related to our Site to comply with our online privacy policy. However, data transmission over the Internet cannot be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to us or that is transmitted to you, and you do so at your own risk.

Correcting and Updating Personal Information
If you would like to review the personal information that we have collected about you online, or if you wish to correct such personal information, or if your personal information changes and you would like us to update our records, please contact us at 1-888-GO-DEKORA (463-3567).

To protect your privacy and security, we will take reasonable steps to verify your identity before releasing any personal information or making any corrections. Information provided by you via general inquiries to the above address is used only to respond to your inquiries and is not shared with outside parties.

Opt-Out Election
When we request information from you on our Site, we may provide you with the opportunity to elect to receive future communications from us. You may at any time elect not to receive future communications from us, and when you do so your name will be removed from any list of those wishing to receive future communications from us. You may make such election not to receive communications from us by either following the removal instructions on the communication you received from us or by contacting us at stating that you want to be removed from the communications list and attaching a copy of the unwanted communication.

We do not intend to either solicit or collect personal information from anyone under the age of 13. If you are under 13, you should not use or enter information on this website.

Contact Us
If you have any questions about this privacy statement or our privacy practices or this Site, please contact our Vancouver office or our Calgary office.

Information provided by you via general inquiries to the above address is used only to respond to your inquiries and is not shared with outside parties.

Your Acceptance of These Terms
Your use of our Site signifies your acceptance of our privacy policies. Please do not use our Site if you do not accept our privacy policies. As we may change or update our privacy policies at any time, please review this statement from time to time. Your continued use of this Site following any changes to our privacy policies posted in this statement indicates your consent to those changes.

Last updated January 19, 2017.