By Niki Graham
LAST summer when West Vancouver resident Anne Marie DeLuise
and her husband were preparing to sell an investment property
in Kitsilano their real estate agent suggested they “home
stage” the suite.
Through that agent DeLuise was introduced to Sandy Arthur,
a designer for the West Vancouver-based staging company
DEKORA. Arthur offered to help DeLuise stage the condominium.
Although the service was free, DeLuise still had to pay
$2400 for a week of rental furniture. DeLuise said it
was worth spending the extra cash to spruce up a house
that she would never live in.
“We sold the apartment within a few days,”
DeLuise said, adding that they ended up selling it for
more than they originally expected to.
“When the apartment was being shown the Realtor
told us that of the many people that walked through
and looked at it, a lot of people said ‘Can we
just buy it furnished?’” DeLuise explained.
“It looked like a show suite.”
According to DeLuise the key to home staging is to not
have too many personal objects, so that the buyers can
visualize themselves living in the apartment. The idea
is to sell the house, not the homeowner’s lifestyle.
Home staging is not a new concept, especially among
most real estate agents who have long acknowledged the
benefits of making a home look clean and clear for potential
buyers.
There is even a television show devoted to the effects
of home staging.
The concept behind DEKORA is similar to Arts and Entertainment’s
TV show called Sell This House, which gives old homes
a speedy facelift with the hope that the owner will
sell fast with maximum profit.
On Sell This House hidden cameras record potential buyers
strolling through the rooms and scrutinizing the house,
which generally reflect the 1980s décor philosophy,
when porcelain knick-knacks, plastic floral displays,
tacky wall art and wallpaper ruled.
The comments from potential buyers walking through the
“before” house are often harshly critical.
The homeowners are forced to listen uncomfortably as
strangers dissect every corner of their house. But it
isn’t all bad news.
A sort of magical prince of redecorator comes in and
with the help of the homeowner refreshes the glum house
and creates a sparkly, clutter-free haven. The decorating
prince, Roger Hazard, tries to highlight the architectural
highlights of the house, while downplaying the low points.
Once the home staging is complete, viewers watch as
the same prospective buyers who formerly trashed the
house, now stroll through it as if it were a new palace.
The comments are always more positive and potential
buyers are astounded by the transformation. More often
than not the show ends with the homeowners receiving
at least one offer.
DEKORA’s basic premise is similar to Sell This
House, except the West Vancouver company does not work
under a $300 US-per-house budget.
Property owners can choose a $95-an-hour consultation,
where DEKORA’s designers tell them what they should
do to make the property more appealing to buyers.
This process can take from one to four hours, said DEKORA’s
John Carter. The consultation ends with a written report.
Much like Sell This House, property owners do a lot
of the work themselves.
But those who take this approach may not have access
to furniture rentals, Carter explained, although there
is a single listing for furniture rentals in the phone
book.
The other option involves a free estimate, where DEKORA
will do a room-by-room assessment and give the cost
of the job and then do it for the homeowner.
“We are not going to get into paint colours and
where should furniture be and that sort of thing,”
Carter explained about the free estimate procedure.
The company does not explain room-by-room what they
are going to do because the risk is the homeowners might
do the work themselves without paying the hourly consultation
fee.
The cost for DEKORA’s services is broad, according
to Carter, and can range from $150 to upward of $10,000.
“We can do anything, except major renovations,”
Carter said. “So if you need a new roof don’t
call us.”
The film and television background in set design means
DEKORA designers can completely transform a house through
painting, landscaping, and minor repairs, Carter says.
Arthur has worked with designer Ron Sowden for production
companies such as Disney, Paramount and 10th Century
Fox. Sowden, who lives in West Vancouver, is also one
of the founding instructors of set decorating at Capilano
College’s Professional Film Studies program.
Although the designers sometimes give the house an entire
overhaul, Carter and other specialists are quick to
point out that home staging is not interior decorating.
“A good understanding of target markets is one
of the differences between interior decorating and staging,”
said Carter. “In interior decorating, the decorator
will hold the homeowners hand and make decisions based
on the person living there.”
The goal with home staging is to sell the house, which
means homeowners won’t spend a lot of time debating
paint colour and home accessories. The idea is to create
a clean palette that potential buyers can paint with
their own imaginations – to keep it as subjectively
clean as possible.
“We don’t spend six months trying to figure
out how to make the home look good, we do it in like
three to five days,” Carter said.
But not everyone is able to see the forest for the trees.
Some homes may be “gems” buried in a sea
of personal artifacts and beaten-up character furniture.
It seems most people should be able to see beyond bad
carpets, but for some beauty is just paint-colour deep.
For those who argue that home staging is an unnecessary
expense for sellers, Carter says they only have to look
at real estate developers who build large condo developments.
“Those bottom-line business people don’t
create $100,000-show-suites, if it doesn’t help
sell suites,” he says. “They would just
show it naked, if it didn’t make a difference.”
In February, DEKORA won the prestigious American Design
Award. For more information on DEKORA visit www.dekora.com.
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